Terms And Conditions


B2B is run by the Network of Asia and Pacific Producers (Fairtrade NAPP) (the 'NAPP') registered in Singapore, with Registered office at Singapore and whose registered office is at: Unit 15-01, Valley Point, 491B River Valley Road, Singapore 248373. If you use the site, you must agree to the legal terms and conditions, which you can find below. This summary explains what the terms and conditions ask of you. It is not intended to change or replace the formal terms and conditions.

You cannot share accounts on B2B. Your account must be for you only, and only you should use it.


You must be over 18 to use the B2B platform. If you are under 18, you must have your parent/guardian’s permission to use it.

Civil behaviour

You are expected to behave civilly here, and your contributions should be both relevant and tasteful. You should not behave in a way that would break Singapore law or any other applicable international laws, or that would cause harm of any kind to the site or its users. The NAPP takes no responsibility for your contributions or those of any other user.

Making the platform work

We have done everything we can to make the B2B platform a pleasure to use, but we cannot promise that everything will always work. There might be problems with particular browsers or operating systems, or there might just be a technical glitch. Whenever we become aware of problems that make the platform difficult to use, we will work to fix them.


Everything you see on B2B is copyright of the NAPP unless otherwise stated. Some content has been shared by other organisations; this content is the copyright of the organisation who shared it.

If you create information on B2B – whether as part of your profile, as a discussion or anything else – you are giving us permission to use it. We will not publish or share anything personal, like your email address. For more information on how we use your personal data, see our privacy policy.

Security and risk

The internet can never be 100% secure, though we have done everything we can to keep your data safe. You take responsibility for the risk of uploading or downloading anything to/from B2B.

Where there are links to external websites on the platform, the NAPP takes no responsibility for the content or security of those websites and does not formally endorse them or the organisations behind them.

Changing the terms and conditions

When things change – either with the site or in law – we might need to update these terms and conditions. It is your responsibility to remain up-to-date, so we suggest you check back from time-to-time to check for any changes.

If there are notices on the site that would override these terms and conditions – copyright for a particular image, for example – then the notice on the site is the correct one.

Contact us

Email: B2B@fairtradenapp.org

Terms and Conditions

B2B is a platform owned and provided by the The Network of Asia and Pacific Producers (Fairtrade NAPP) (the 'NAPP') registered in Singapore, with Registered office at Singapore and whose registered office is at: Unit 15-01, Valley Point, 491B River Valley Road, Singapore 248373.

Access to and use of this website (www.fairtradenapp.org/b2b; “B2B”) is provided by the Network of Asia and Pacific Producers (Fairtrade NAPP) (the 'NAPP').

By using the B2B platform you agree to be legally bound by and comply with these terms of use, which shall take effect from your first use of the B2B platform. If these Terms and Conditions are not accepted in full, you are not authorised to use the B2B platform and your use of the platform must be terminated immediately.

You will defend, indemnify and hold harmless the NAPP, its Trustees, employees and agents, from any and all claims, liabilities, damages, losses, or expenses, including legal costs, arising out of or in connection with any breach by you of these Terms and Conditions.

The B2B platform is available for use by those over 18 only, or by those under 18 who have the consent of their parents or guardian. By accepting these terms and conditions, you agree that you are over 18 years old or that you have such consent, and that you will review these terms and conditions periodically.

Each user account must be used only by a single individual, and that individual must use the same whenever they access B2B. Group accounts or other sharing of accounts is not permitted.

Use of the platform

For the purposes of this agreement, “content” means material including, without limitation, market text, video, graphics and audio, published on B2B, whether copyright of the NAPP or a third party.

The NAPP does not warrant that the functions contained in this Website will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the content.

No data transmission over the internet can be guaranteed to be 100% secure; therefore any information sent by e-mail or submitted through B2B is at your own risk.

B2B, and any content provided by or through B2B, is provided ‘as is’ without any representations or any form of warranty (whether made expressly or implied by law). All implied warranties, terms and conditions of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy, or otherwise, are excluded to the extent permitted by law.

Any third-party provider content is provided ‘as is’ and to the extent permitted by law, neither the relevant third party provider nor the NAPP make any representations or warranties, express or implied, of any kind concerning such content.

To the extent permitted by law, the NAPP will not be liable for any damages and direct, indirect or consequential losses, including, any damages arising from the use or loss of use of B2B, or the loss of data or profits, whether in contract, negligence or other tortuous action, arising from or in connection with the use of B2B or any content provided by or through B2B, whether suffered or incurred by you or any third party.

B2B may contain links to other websites. These links are provided for your convenience and the NAPP has no control over such websites, nor is it responsible for their content. The NAPP’s Privacy Policy does not extend to any websites that can be accessed from B2B. The inclusion of these links on B2B does not imply endorsement of any material on those websites, or any association with their operators, unless otherwise stated. the NAPP cannot guarantee the security of these sites, the operation of the links or that they will be virus-free.

Your use of any third party websites is at your own risk and subject to their respective terms & conditions and privacy policies.

B2B may not be used in part or in full for commercial purposes without prior licence from the NAPP.

You agree to use B2B for lawful purposes only and in a way that does not infringe the rights of, nor restrict or inhibit anyone else’s use and enjoyment of, B2B.


All material on B2B is the copyright of the NAPP or third parties. You may view the content of this site on screen. You may not copy, reproduce, republish, download, post, broadcast, transmit or otherwise use B2B content in any way except for non- commercial, personal or educational use, and then only if you do not remove or modify any trademark, copyright, or other notice displayed as part of the content. You also agree not to adapt, alter or create a derivative work from any of B2B’s content except for non-commercial, personal or educational use, and then only if you do not remove or modify any trademark, copyright, or other notice displayed as part of the content. Any other use of B2B content requires the prior written permission of the NAPP.

The names, images and logos identifying the NAPP or any other third parties referred to on B2B and their products and services may be subject to copyright, design rights or trade mark rights. These trademarks may not be reproduced without the consent of the relevant owners. Nothing contained in these terms shall be construed as conferring any licence or right to use any trademark, design right or copyright of the NAPP or any other third party.

The NAPP reserves all rights not expressly granted in accordance with these Terms and Conditions.

Information you provide to us

Where you are invited to submit any contribution to the NAPP (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant the NAPP a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in the NAPP’s privacy policy. If you do not want to grant to the NAPP the rights set out above, please do not submit your contribution.

NAPP has by default entered some of the producer’s information on the B2B platform. The data points that have already been entered are sourced from CODimpact reports or Collect Questionnaire, after acquiring the required corresponding consents. These can be modified or removed depending on the decision of the producer regarding its privacy.

When the producers are submitting photos of the producer organization, premium impact, etc, it is highly important to have obtained the consent from the people appearing in the photos, and if children, consent has to be obtained from the parent/guardian of children. The format for consent is uploaded here. You shall have to submit the consent for the photo to be approved and be visible on the B2B platform. The same guidelines hold true for videos and any other form of content being uploaded.

Contributions must be your own, they must be civil and tasteful. They must not contain any unlawful or objectionable content and they must not infringe the law. You agree that the NAPP shall not be responsible for your or anyone else’s contributions to its Website or any form of social media. Should you identify contributions which are unlawful, distasteful or otherwise objectionable then please contact the NAPP: B2B@fairtradenapp.org

You agree not to do any of the following: a) defame, abuse, harass, stalk, threaten or otherwise violate the legal, moral, or human rights of others (such as rights of privacy and publicity); b) publish, post, distribute or disseminate any defamatory, infringing, obscene, indecent or unlawful material or information; c) upload or attach files that contain software or other material protected by intellectual property laws (or by rights of privacy or confidence) unless the user owns or controls the rights thereto or has received all necessary consents; d) upload or attach files that contain viruses, corrupted files, or any other similar software or programmes that may damage the operation of another's computer; e) delete any author attributions, legal notices or proprietary designations or labels in any file that is uploaded; f) falsify the origin or source of software or other material contained in a file that is uploaded; g) advertise or offer to sell any goods or services, or conduct or forward surveys, contests, or chain letters; or h) download any file posted by another user that the user knows, or reasonably ought to know, cannot be legally distributed in such manner. The NAPP reserves the absolute right to delete or modify any material posted to B2B without notice to the user.

Changes and conflicts

If there is any conflict between these terms and any rules and/or specific terms and conditions of use appearing on linked platforms or specific sections of B2B, then the latter shall prevail.

The NAPP reserves the right to change these terms at any time by posting changes online. Your continued use of B2B after any changes are posted means you agree to be legally bound by these terms as updated and/or amended.

These Terms and Conditions shall be governed by Singapore law and shall be subject to the exclusive jurisdiction of the courts of Singapore, save where any specific terms and conditions of use on any linked platforms or specific sections of B2B provide for a separate governing law and jurisdiction, in which case the latter shall apply.


B2B is built on open source php language in Yi framework. Certain features and customisations are made available to B2B under non-transferable license. For more information about the platform, contact us.

Contact us

Contact the NAPP on:

email: B2B@fairtradenapp.org